Privacy Policy

Update: April 12th , 2021

Worximity Technology Inc. (“Worximity”, "us", "we", or "our") operates https://www.worximity.com/ as well as certain products and services (collectively the "Services").

This Privacy Policy (the “Policy”) explains our policies regarding the collection, use and disclosure of personal information when you use our Services and the choices you have associated with that data.

In order to provide you with quality services, we need to have access to certain personal information about you. We ensure that our employees manage this information with the utmost discretion and rigor, in accordance with the legal and regulatory requirements in force. By using the Services, you agree to the collection and use of your personal information in accordance with this Policy. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions, accessible from https://smartfactory.worximity.com/en/terms-conditions2020

Definitions

  • Service

By Service we mean the web site https://www.worximity.com/ operated by Worximity as well as the products and services available on the website.

  • Personal Information

For the purposes of this Policy, “Personal Information” means any information about an individual that identifies the individual or that, individually or in combination with other data, identifies an individual. Generally, Personal Information does not include your business contact information such as your name, title, business address or telephone number at work.

  • Usage Data

Usage Data is collected automatically and is either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).

  • Cookies

Cookies are small data files stored on your device (computer or mobile device) when using websites and online services. They are used for the efficient operation of websites and can provide information and help customize services.

  • Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Policy, we are a Data Controller of your Personal Information.

  • Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

  • Data Subject (or User)

Data Subject is any living individual who is using our Services.

Information Collection and Use

  • We collect several different types of information for various purposes to provide and improve our Services to you.

Types of Data Collected

Personal Information

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, Province, ZIP/Postal code
  • Cookies and Usage Data

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Opting out of collection and withdrawing your consent

You have the right, if you so desire, to refuse the collection, use and disclosure of your Personal Information. You may also, at any time, and subject to reasonable notice and applicable legal or contractual restrictions, withdraw your consent to the use of Personal Information already collected by contacting our Privacy Officer. Please note, however, that if you choose not to provide us with your Personal Information, this may prevent you from accessing some of our Services, as the Personal Information is required to perform our services to you.

Please note, however, that anonymized, non-identifying information will be retained.

Use of Data

Worximity uses the collected data for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide Customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Use for secondary or profiling purposes

Worximity may also ask for your consent to use your Personal Information for secondary or profiling purposes, for example to conduct market research or to populate its databases. Your consent to use for secondary or profiling purposes may be withdrawn at any time, and this, without affecting the provision of our services to you.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Worximity’s legal basis for collecting and using the personal data described in this Policy depends on the Personal Information (here referred to as “Personal Data”) we collect and the specific context in which we collect it.

Worximity may process your Personal Data:

  • Because we need to perform a contract with you
  • Because you have given us permission to do so
  • Because the processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Clarification on the use of cookies and other similar technologies

Tracking & Cookies Data

We use cookies and other similar tracking technologies to track the activity on our Services and we retain certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Services.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Services.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Disabling Cookies

It is possible to prevent the personalization functions of our Services by disabling cookies on your browser. You can do this by changing the settings of your browser or mobile device. However, if you choose to decline cookies, certain pages or sections of our Services may not display properly or certain functionalities may not be available.

Retention of Data

Worximity will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Worximity will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Sometimes, we may need to share your Personal Information with mandatories or Service Providers to help us make available all the functionalities of our Services (maintenance, analysis, legal requirements, fraud detection, marketing and development). Please note that they may be located in Canada or in other jurisdictions or countries. They will only have access to Personal Information that is necessary to perform these tasks on our behalf and are required not to disclose or use it for any other purpose. Please be aware that we have contractual agreements with these suppliers to ensure the security of your data.

Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

Legal Requirements

Worximity may disclose your Personal Information in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Worximity
  • To prevent or investigate possible wrongdoing in connection with the Services
  • To protect the personal safety of Users of the Services or the public
  • In the event of a business transfer
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Appropriate physical, technical and/or administrative safeguards and security measures have been put in place and are maintained to prevent:

  • Any accidental or unlawful destruction;
  • Any accidental loss;
  • Any unauthorized disclosure;
  • Any unauthorized modification;
  • Any unauthorized access; and
  • Any illegal treatment.

In order to do so, we ensure, among other things, that access to our offices and computer equipment is restricted, that our staff is trained and that our mandatories and Providers of goods and services having access to Personal Information sign confidentiality agreements and implement security measures deemed equivalent.

If you believe that your Personal Information has been compromised, we invite you to contact us using the contact information listed in the "Contact Us" section of this Policy.

Service Providers

We may employ third party companies and individuals to facilitate the performance of our Services ("Service Providers"), provide the Services on our behalf, perform Service-related services or assist us in analysing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Services. For example, we notably use HubSpot and Google Analytics. For more information on the privacy practices of HubSpot, please visit the HubSpot Privacy Policy web page: https://legal.hubspot.com/privacy-policy.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

Worximity uses remarketing services to advertise to you on third party websites after you visited our Services. We and our third-party suppliers use cookies to inform, optimise and serve ads based on your past visits to our Services.

  • Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Help Center page: https://support.google.com/ads/answer/2662856?hl=en

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout?hl=en  - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Social Media Features

Our services include social media features such as the LinkedIn, Instagram, Facebook, Twitter or YouTube share button or interactive mini-programs that work on our Services. If you use these features, they collect your IP address, the page you visit on our Services and create a cookie to enable these features to function properly. These features may be hosted by a third party or directly on our Services. Your interaction with these features is governed by the company's privacy policy that proves the feature and not by this Policy.

Your Rights

Access to your Personal Information, information and rectification

You have the right to be informed on whether we hold Personal Information about you and to consult such Personal Information. You also have the right to inquire about the manner in which we collect, use and retain such Personal Information and to whom they are disclosed.

You may obtain a copy of your Personal Information or have it corrected, if it is inaccurate, by sending us a written request by email to that effect.

We will provide you with such information or make the change with diligence and no later than 30 days from the date we receive the written request. A reasonable fee may also be required to process your request.

In some situations, it may be impossible for Worximity to disclose all of the Personal Information it holds about you. Exceptions to the access requirements are limited and specific. The reasons for denying access are provided upon request.

These exceptions include information for which the cost of provision is exorbitant, information that contains details about other individuals, the existence of legal, security or commercial reasons that prevent the provision of the information, and the fact that the information is protected by solicitor-client or litigation privilege.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Worximity aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Worximity relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Links to Other Sites

Our Services may contain links to other sites that are not operated by us. If you click a third party link, you will be redirected to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 16 ("Children").

We do not knowingly collect Personal Information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective and update the "effective date" at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

Questions, comments, complaints

Worximity has established procedures for receiving complaints and inquiries about its Personal Information management policies and practices.

Worximity will inform individuals who make inquiries or file complaints of the existence of the relevant procedures.

Worximity will investigate all complaints. If a complaint is deemed to be well-founded, Worximity will take appropriate measures including, if necessary, changing its policies and practices.

If you have any questions, inquiries, comments or complaints about your Personal Information, please contact us:

  • By email: hello@worximity.com